What do I do once I’m finished with my balloon wrap?
Just pop the balloons! Occasionally, we will use a movable base and pole to support your installation. If that’s the case, remove the balloons from the pole. Then return the pole and base to our studio, or contact us if you want us to pick it up for an additional fee. The pole and base come apart easily and will fit in any car.
What do I do once I’m finished with my party post?
Party posts are built on a movable base and pole. Once you are done with your balloons, simply pop them and remove them from the pole. Then return the pole and base to our studio, or contact us if you want us to pick it up for an additional fee. The pole and base come apart easily and will fit in any car.
Can we book a venue through you?
If we are hired to plan your event, we often book the venue. We also have great relationships with many venues, so we can be helpful as you’re navigating venue booking. Otherwise, we generally don’t handle venue-booking for clients.
Do you have preferred venues?
We have venues we absolutely love to work with and in, but no, we don’t have preferred venues or venues that we won’t work with.
I accidentally broke what I rented. What happens?
As a general rule, we operate on the you-break-it-you-buy-it principle. If we can repair something, we’ll certainly give it a shot, but outside of that, we’ll charge you the cost of replacement.
When I’m done with my rental, how do I get it back to you?
It depends on what exactly you’ve rented. For large and delicate items such as our sequin walls, someone from our team will pick it up. For smaller items like chairs, we may ask you to return them to our studio. We’ll let you know when you order!
Can I move the marquee letters once they’re set up?
Since the letters are owned by Alpha-Lit, this is is something you would need to discuss with them.
Can I rent the marquee letters that I see on your Instagram?
We love those letters too! You can rent them from our friends at Alpha-Lit, and we’ll deck them out with balloons. Just reserve your letters with Alpha-Lit, and then customize your balloons with us.
Do you charge additional fees for installations on holidays?
Yes, we do charge an additional fee on holidays. The fee depends on a number of factors, but you can generally expect somewhere in the range of $100 – $150.
Can we pick up garlands on holidays?
Depending on the holiday, we can sometimes be available. Some holidays, for example, Christmas and Thanksgiving, that are always unavailable for pickup. For other holidays, we typically charge an additional fee if it’s unavoidable to pick up on a holiday. Depending on the circumstances, fees range from $25 – $75.
Do you do installations on holidays?
We generally try to avoid it, but depending on the holiday, we can sometimes be available. Some holidays, for example, Christmas and Thanksgiving, are always unavailable for installations. For other holidays, we charge an additional fee if it’s unavoidable to do your installation on that day.
Why are helium balloons so much more expensive than air-filled balloons?
It’s as simple as this: helium gas is expensive. The price of helium has skyrocketed in the past couple years due to several factors, including a limited global supply and increased demand.
How long will helium balloons stay inflated?
Typically, latex balloons will stay inflated for 8-12 hours, while foil balloons can stay inflated for several days or even weeks. Inflation time, though, is affected by many factors, such as high temperatures and extreme humidity.
Will my garland last until Saturday or Sunday if I pick it up on Friday?
Yes! Since we are out installing on Saturdays and Sundays, all of our pickups are scheduled on Fridays. Our garlands come completely bagged so they will stay perfectly fresh for your event later in the weekend.
Will you hang my garland for me?
Our grab and go items are great cost-effective options; you can get the look for less! However, those prices do not include the labor and travel expenses of an installation so unfortunately, we cannot offer that service for grab and go items.
If I take down the installation myself, do I get a discounted rate?
Our prices are calculated to include teardown for rental items, and we don’t include that for other installation types. Which means, essentially, that the rate has already been discounted to not include teardown.
When my event is over, do you come take it down?
It depends on your installation, and you will know if that is included at the time of booking. For balloons-only installations, tear down is not included, but you can purchase that for an additional fee. If your install includes a rental item, we will come back and collect that and dispose of any balloons that are still attached to it.
How far ahead do I have to book?
Generally speaking, we ask for a minimum of 2 weeks advanced notice. We know that it isn’t always possible, but that lead time helps us to make sure we can be most successful for you.
Do you only use balloons or are there other things you can do?
We’re glad you asked! We’re known for our balloons, but we don’t see ourselves as a balloon company. In fact, we regularly work with floral, fabric, streamers, disco balls, foam, giant inflatables, vintage pieces – whatever we need to make your event amazing and unique. If we don’t have it, we build it. If we can’t build it, we have a network of amazing local artisans who can.
How long will my balloon installation last?
If your installation is inside, it can last for weeks or even months! If your installation is outside, especially in hot summer weather or direct sun, it will generally last for several hours. We schedule outdoor installations close to the start time of your event.
Can you install balloons in extreme heat or cold?
Extreme heat is the biggest challenge. We can do very little (often nothing) to prevent popping in temperatures above 90 degrees or so, especially in direct sun. We highly recommend trying to have your event indoors or at least in a covered area in extreme temperatures.
What’s the average cost of a custom installation?
Do you charge a travel fee?
Yes, we do. We love to bring the happy outside of Little Rock, but it’s costly to travel! Because of that, we charge a fee of $50 per hour of travel (minimum of $50), though that fee can increase based on a number of factors (i.e. length of travel, total number of employees required, current gas prices, other logistic considerations, etc).
Would you open up a Just Peachy location in my city?
Do you come to my city?
There’s a good chance that the answer is yes! It depends exactly where you’re located. We’re based in Little Rock, Arkansas and often travel within a couple hundred mile radius.Farther away? Let us know what you have in mind and where you are and we can decide if it’s achievable.
Our payment times are usually 30-60 days after project completion. Is that fine?
Securing an initial deposit at the outset of the project (typically 50%) helps us to make sure we have the resources we need to be most successful. In the event that that isn’t possible, we’re happy to explore alternatives.
We issue PO’s for our procurement process. Is that okay for you?
We work with businesses all the time and we’re happy to work with your PO system.
How much do you charge for your services?
You can get a sense of a lot of our pricing by perusing our online store, but for custom installations, it’s truly that: custom. We work with you to come up with a plan specific to your needs and from there, we provide an estimate. If you have a set budget, we’re more than happy to come up with a plan that fits your budget.
What is your cancellation policy?
All deposits are non-refundable. If you cancel at least 2 weeks prior to the installation date and you’ve yet to pay the remaining balance, you are not obligated to pay it. We often work with you, though, to apply your deposit to a future booking. If you cancel within 2 weeks, you are responsible for paying the entire invoice fee (which can often be applied toward a future booking).
Where are you located?
Our studio is at 2318 Durwood Rd. in Little Rock, Arkansas.
Can I come to your studio?
Yes, we’d love to see you! Our typical hours are Tuesday – Friday, 11:00am – 5:00pm. We do, though, highly recommend that you call ahead so that we can make sure we’re ready to assist you or to make an appointment.
Do you give discounts or donate your services to nonprofits?
We love working with nonprofits and we do often give discounts or donate our services. This can be challenging for a small business. We get many requests for donations, so we work hard to be judicious responsible with how and when we donate.
What kind of balloons do you use?
Most balloons available from retailers in bags or kits are very poor quality. We are able to purchase the highest quality balloons directly from manufacturers. Because of this, the balloons we use are thicker, more durable, and come in a wider range of colors than you can find in most stores.
How do I place an order?
Balloons are cheap. Why do you charge so much?
You’re right: you can buy a bag of balloons for a matter of dollars. If we were selling balloons, we’d go out of business! What we sell is our creative services. We sell a team of makers and designers and artists who come alongside you to help you achieve your event dreams and create something beautiful and truly unforgettable. We aren’t the cheapest. Frankly, we don’t try. We’re far more concerned with creating something custom and artistic and brings you joy.
What’s the average cost of a custom installation?
The cost of a custom installations can vary widely depending on factors such as size, scope, location, staff required, and environmental elements. Generally speaking, the low end is $500 and it can go up significantly from there. Need an estimate for an idea you have? Shoot us a message.
Is a 50% deposit always required?
Almost always, yes. If you have an extenuating circumstance that prevents a deposit, let us know and we’ll see if we can come up with an alternative.
How long will my balloon installation last?
If your installation is inside, it can last for weeks or even months! If your installation is outside, especially in hot summer weather or direct sun, it will last for several hours. We schedule outdoor installations close to the start time of your event.
How do I hang my garland outside?
We recommend waiting to hang outdoor garlands until an hour before your event. Tie to existing nails, heavy duty command hooks, or around columns, stair rails, or fence posts.
How do I hang my garland?
Each garland comes with line attached to each end and in the middle. Just tie the line to existing nails or hooks in your wall, or use command hooks.
We bring the Happy
Meet our team
One of the primary reasons we’ve been successful and people come back to us over and over again is our great team! We place a high priority not only the skills and abilities of our team, but also building a team of people who are fun, trustworthy, and have great communication skills. Most of all, all our team loves to bring the happy! So when you work with our team or you see them out and about, say hello!
Studio ManagerAlexis not only keeps us in line, but she’s an amazing maker!
Movie: Out of Africa
Installation: Anything Rainbow
Owner / Lead CreativeChristen is the founder of Just Peachy and our creative guiding light.
Movie: Sleepless in Seattle
Lead MakerNot just the jack of all trades, but the master of most of them.
Movie: Drop Dead Gorgeous
Installation: Party Post
Owner / Company LeadRyan’s responsible for keeping all our business in order.
Movie: Nacho Libre
Installation: Helium Bundles
Cartoon: King of the Hill
Client ConciergeSarabeth loves people and you’ll love working with her!
Movie: Raising Arizona
Frequently Asked Questions
You’ve got questions. We’ve got answers.
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